FAQ’s

How long will it take my product to arrive?

For most orders placed before 1pm (excluding personalised items), we can dispatch your order the same day. How long it takes to arrive depends on where you live and the delivery option you choose at checkout. For detailed delivery information (including international delivery) please view our delivery page.

Do you offer next day delivery?

Yes! We offer next day delivery to all our UK customers, on all products except our personalised items, as these take our designers several days to produce.  Items are delivered securely via Fedex. (Please note that you will need to ensure that someone is available to sign for the delivery, and next day refers to next working day.)

Do you accept international orders?

Yes! We  will accept orders from a large number of countries including:

  • United states,
  • Canada,
  • Most European countries
  • And many more.

If you get to the checkout and you have no shipping options please get in touch with us. Due to the different costs/regulations of shipping products abroad, sometimes the shipping has to be manually added.

How long does it take to deliver international orders?

International deliveries are dispatched by Fedex, and usually take 3-5 working days to arrive.

I’ve ordered a Lifesize Cutout- what size is the packaging?

Size of packaging for a lifesize cutout: 65cm x 65cm x 4cm (2’1″ x 2’1″ x 0’1″)

What is the size of a Lifesize Cutout?

Where possible, we make each Celebrity Cutout to match the actual size of your chosen celebrity. For information purposes we offer the following dimensions as a guideline: average size of a male cutout: 183cm x 50xm (or 6′ x 1’6″) average size of a lifesize female cutout: 175cm x 70cm (5’7″ x 1’6″)

How big is a Mini Cutout?

The average size of a mini cutout: 63cm x 30cm (2’1″ x 0’9″) approx

What is the size of a Celebrity Mask?

The average size of a Celebrity Mask: 29cm x 25cm (11.4 inches x 10 inches) approx.